Digital Divide Country Profile · Europe

CH

Switzerland

Closing the digital divide, expanding meaningful connectivity, and advancing digital education and workforce participation.

Location in the world

Switzerland

Flag of Switzerland

Europe

World map showing the location of SwitzerlandSwitzerland
🇨🇭
Population (2024)
9,005,582
Total area
41,277 km²
Area in square miles
15,937.13 mi²
Coastline
Landlocked · 0 km
Base map adapted from Wikimedia Commons. Population: World Bank (2024); geography: CIA World Factbook.

National digital inclusion context

A portfolio-based view of access, capability, and outcomes.

This profile organizes the initiatives directly connected to Switzerland in the global research inventory. It follows the study's country-profile framework: national context, broadband infrastructure, inclusion practices, education and workforce connections, implementation actors, and intended contribution.

The documented portfolio emphasizes Fiber / Fixed Broadband Infrastructure, Infrastructure Planning / Mapping / Funding, Last-Mile / Access Infrastructure, Fiber/Fiber Optic, Digital Identity / e-ID. The profile treats infrastructure, affordability, capability, institutions, support, and outcomes as an interconnected system.

Portfolio pattern

What the documented response contains.

Counts reflect source-workbook tags. One initiative may appear in multiple infrastructure or technology categories.

Infrastructure and access

  1. Fiber / Fixed Broadband Infrastructure3
  2. Infrastructure Planning / Mapping / Funding2
  3. Last-Mile / Access Infrastructure2
  4. Mobile / Wireless Infrastructure1
  5. None / Secure institutional access environment1

Specific technologies

  1. Fiber/Fiber Optic3
  2. Digital Identity / e-ID2
  3. digital learning tools1
  4. FTTH1
  5. Secure digital access1

Intervention classification

  1. Neither explicitly identified10
  2. Infrastructure and Specific Technology3
  3. Specific Technology only2
  4. Technology / Digital Skills / Education1

Education and workforce

Connectivity becomes consequential through participation.

1 initiative explicitly connect to education, K–12, or college/university contexts, and 1 connect to workforce development. Other investments may enable these outcomes indirectly.

Access

Networks, service availability, devices, and connection quality.

Capability

Skills, confidence, accessibility, navigation, and support.

Participation

Education, work, health, government, and civic opportunity.

Sustainability

Governance, operations, maintenance, funding, and learning.

Project and initiative portfolio

16 documented records

Every directly tagged record is shown with details and supporting URLs preserved from the research workbook.

01

Shared government authentication

AGOV – Authentication Service of the Swiss Authorities

Operational; scaling through 2026 · Federal, cantonal and municipal e-government
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Status / periodOperational; scaling through 2026LocationFederal, cantonal and municipal e-governmentPopulationResidents and businesses using government servicesOrganizationsFederal Chancellery; Digital Public Services Switzerland

Provides one secure login across levels of government.

Activities and approach: Passwordless login; AGOV app; FIDO keys; e-ID integration

Digital Identity / e-ID
02

Government-service access modernization

AGOV Migration from CH-Login

Migration through 31 Oct 2026 · Federal ePortal and connected services
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Status / periodMigration through 31 Oct 2026LocationFederal ePortal and connected servicesPopulationExisting CH-Login and new e-government usersOrganizationsFederal Chancellery; Federal Administration

Moves users to a common more secure login while preserving permissions.

Activities and approach: Account migration; shared login; user guidance

03

Public broadband subsidy

Broadband Promotion Programme / Broadband Promotion Act

Consultation 2025; temporary programme planned · Areas where gigabit deployment is uneconomic
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Status / periodConsultation 2025; temporary programme plannedLocationAreas where gigabit deployment is uneconomicPopulationRural and underserved households/businessesOrganizationsFederal Council; OFCOM; cantons

Creates temporary public funding for fiber and wireless broadband expansion where commercial deployment does not provide adequate high-speed access.

Activities and approach: Fiber; wireless broadband; public grants

Fiber / Fixed Broadband InfrastructureMobile / Wireless InfrastructureLast-Mile / Access InfrastructureInfrastructure Planning / Mapping / Funding
04

Digital health / data interoperability

DigiSanté National Digital Health Programme

Operational phase 2025–2034 · Swiss health system
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Status / periodOperational phase 2025–2034LocationSwiss health systemPopulationPatients, healthcare professionals, researchers and institutionsOrganizationsFederal Office of Public Health; Federal Statistical Office; stakeholders

Builds interoperable national health-data infrastructure and digital services.

Activities and approach: Health-data interoperability; standards; Swiss Health Data Space; cybersecurity

05

Intergovernmental digital public services coordination

Digital Public Services Switzerland (DPSS)

Operational since 2022; current framework · Confederation, cantons and communes
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Status / periodOperational since 2022; current frameworkLocationConfederation, cantons and communesPopulationResidents and businesses using public servicesOrganizationsFederal Department of Finance; Confederation; cantons

Coordinates federal, cantonal and communal digitalisation for more interoperable services.

Activities and approach: Joint strategy; shared infrastructure; intergovernmental governance

06

National implementation portfolio / monitoring

Digital Switzerland Action Plan – Time-Limited Implementation Measures

Continuously updated; active 2026 · Switzerland
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Status / periodContinuously updated; active 2026LocationSwitzerlandPopulationPopulation, authorities, business, science and civil societyOrganizationsFederal Chancellery; federal departments; external stakeholders

Turns national strategy into concrete time-limited projects and tracks implementation.

Activities and approach: Public action-plan registry; progress monitoring

07

National digital transformation strategy

Digital Switzerland Strategy 2026

Adopted Dec 2025; active 2026 · Switzerland
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Status / periodAdopted Dec 2025; active 2026LocationSwitzerlandPopulationWhole population, public administration, business and civil societyOrganizationsFederal Council; Federal Chancellery; federal departments; cantons

Sets the current federal framework so digital transformation benefits the whole population.

Activities and approach: Annual focus themes; action plan; cross-government coordination

08

Digital health record / citizen access

Electronic Health Record (E-GD) Reform – Population-Wide Digital Health Record

Federal bill adopted Nov 2025; earliest operation around 2030 · Switzerland
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Status / periodFederal bill adopted Nov 2025; earliest operation around 2030LocationSwitzerlandPopulationEntire population and healthcare providersOrganizationsFederal Council; FOPH; cantons

Replaces low-adoption EPR model with a population-wide digital health record.

Activities and approach: Automatic record availability; secure health data; consolidated infrastructure

09

National high-speed broadband strategy

Federal Gigabit Strategy

2025–ongoing · Nationwide, with rural focus
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Status / period2025–ongoingLocationNationwide, with rural focusPopulationHouseholds and businesses, especially rural communitiesOrganizationsFederal Council; OFCOM

Aims to provide high-speed Internet throughout Switzerland and explicitly counteract the urban-rural digital divide.

Activities and approach: Fiber and wireless infrastructure; federal coordination

Fiber / Fixed Broadband InfrastructureLast-Mile / Access InfrastructureInfrastructure Planning / Mapping / FundingFiber/Fiber Optic
10

Digital identity / public-service access

State Electronic Identity (e-ID) and Trust Infrastructure

Law approved Sep 2025; trust infrastructure planned H1 2027 · Switzerland and Swiss nationals abroad
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Status / periodLaw approved Sep 2025; trust infrastructure planned H1 2027LocationSwitzerland and Swiss nationals abroadPopulationResidents and Swiss citizens needing secure online identificationOrganizationsFederal Office of Justice; Federal Council; public/private relying parties

Creates a voluntary, free, state-issued digital identity for public and private services.

Activities and approach: State e-ID; trust infrastructure; swiyu wallet; digital credentials

Digital Identity / e-ID
11

Health data infrastructure

Swiss Health Data Space (SwissHDS) – Core Interoperability Services

MVP development 2025–2026 · Swiss health system
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Status / periodMVP development 2025–2026LocationSwiss health systemPopulationPatients, providers, agencies and researchersOrganizationsDigiSanté; FOPH; FSO

Creates common technical services so health systems can exchange data consistently.

Activities and approach: FHIR terminology server; common standards; developer infrastructure

12

Commercial nationwide fiber expansion

Swisscom National FTTH Expansion to 75–80% by 2030

Ongoing through 2030 · Nationwide
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Status / periodOngoing through 2030LocationNationwidePopulationHomes and offices, including communities outside major citiesOrganizationsSwisscom

Expands full fiber to a substantially larger share of premises, complementing federal support for areas where commercial rollout is insufficient.

Activities and approach: FTTH network construction

Fiber / Fixed Broadband InfrastructureFTTHFiber/Fiber Optic
13

Universal-service broadband

Universal Service Broadband 10/1 Mbps

2024–2031 · Nationwide
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Status / period2024–2031LocationNationwidePopulationHouseholds without comparable market serviceOrganizationsComCom; Swisscom; OFCOM

Guarantees an affordable baseline Internet connection throughout all regions.

Activities and approach: Universal-service fixed/wireless access; regulated price cap

14

Higher-speed universal-service broadband

Universal Service High-Speed Option 80/8 Mbps

2024–2031 · Nationwide
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Status / period2024–2031LocationNationwidePopulationHouseholds requiring higher functional broadband where no comparable market service existsOrganizationsComCom; Swisscom; OFCOM

Adds a higher 80/8 Mbps regulated universal-service option to reduce quality gaps for harder-to-serve locations.

Activities and approach: Universal-service broadband; regulated maximum price

15

Accessible telecommunications / disability inclusion

Universal-Service Accessibility Services for People with Disabilities

2024–2031 · Switzerland
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Status / period2024–2031LocationSwitzerlandPopulationPeople who are deaf, hard of hearing, visually impaired or have reduced mobilityOrganizationsComCom; Swisscom; OFCOM

Guarantees special communications services alongside universal broadband.

Activities and approach: Sign-language relay; SMS transcription; relay services; directory access

16

Prison education, reintegration and digital inclusion strategy

Vaud Reintegration Strategy 2030 – Secure Digital Access for Inmates

Ongoing; started 2023 · Vaud prison system; Lausanne learning-city region
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Status / periodOngoing; started 2023LocationVaud prison system; Lausanne learning-city regionPopulationIncarcerated people preparing for reintegrationOrganizationsVaud prison service (SPEN); Swiss Restorative Justice Forum; Association for Restorative Justice in Switzerland (AJURES); UNESCO Learning City of LausanneFundingDecade-long Reintegration Strategy 2030; funding not stated

ensuring incarcerated learners can develop digital literacy and use secure digital access rather than leaving custody further excluded from digital society and employment.

Activities and approach: Secure digital access; digital literacy; vocational education; soft skills; citizenship education; reintegration and employability support

None / Secure institutional access environmentSecure digital accessdigital learning tools
UNESCO Institute for Lifelong Learning. (2026, July 22). Reintegration Strategy 2030, UNESCO Learning City of Lausanne, Switzerland. https://www.uil.unesco.org/en/articles/reintegration-strategy-2030-unesco-learning-city-lausanne-switzerlandOpen supporting source ↗

Evidence boundary

Read the portfolio as a starting point, not a final verdict.

Project records document interventions and intended contributions; they do not alone prove nationwide coverage, causal impact, or durable closure.

Profiles will deepen as national statistics, policy documents, evaluations, and implementation evidence are incorporated. Source links allow inspection of underlying evidence.

Evidence and contextProfile Sources

These sources support the country-level demographic, geographic, and connectivity context. Sources tied to individual projects remain with their project records and are not repeated here.

  1. Central Intelligence Agency. (n.d.). Switzerland. The World Factbook. Retrieved September 26, 2026, from https://www.cia.gov/the-world-factbook/countries/switzerland/
  2. International Telecommunication Union. (n.d.). ITU DataHub: Country ICT data. Retrieved September 26, 2026, from https://datahub.itu.int/
  3. World Bank. (n.d.). Individuals using the Internet (% of population): Switzerland. World Development Indicators. Retrieved September 26, 2026, from https://data.worldbank.org/indicator/IT.NET.USER.ZS?locations=CH
  4. World Bank. (n.d.). Population, total: Switzerland. World Development Indicators. Retrieved September 26, 2026, from https://data.worldbank.org/indicator/SP.POP.TOTL?locations=CH

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