Vietnam

Addresses the post-connectivity divide by helping economic actors establish an official, trusted, and independently controlled digital presence that can support e-commerce, branding, customer communication, and participation in the digital economy.

Activities and approach: .vn domain registration and maintenance; websites; branded email; QR-code integration; links across social media and e-commerce channels; digital business profiles

Combines network coverage, telecom service and devices so disadvantaged students can participate in online learning.

Activities and approach: Mobile/broadband coverage; computers/devices; education platforms; telecom-service support.

Moves 25 high-demand administrative services to fully online processing, reducing paperwork and in-person dependence.

Activities and approach: VNeID workflows; online filing; data reuse; paperless processing

reducing information poverty by shifting from household-by-household dissemination to multiple local and digital channels that provide timely access to policy, technical and livelihood information.

Activities and approach: Local radio/loudspeaker bulletins; messages by mobile phone; social media posts; village communications; tailored content; training local information and communications staff

Uses national digital identity and biometrics to make airport procedures faster and more paperless.

Activities and approach: Biometric identity; VNeID; automated airport processing

pairing community members with youth technology tutors for practical digital help

Activities and approach: Youth “tech tutors” provide hands-on technology guidance intended to narrow the generational digital divide

Addresses multiple bottlenecks simultaneously, including infrastructure, data, platforms, online services, digital skills and last-mile assisted access.

Activities and approach: 59 tasks across 10 domains; digital infrastructure; shared platforms; online public-service redesign; digital-society initiatives; skills training; home-based service teams

Brings hands-on support to the neighborhood level so citizens can learn and use digital services rather than being excluded by skills barriers.

Activities and approach: 24,000+ members; door-to-door guidance; public-service assistance; digital-skills coaching

Builds practical digital-business and entrepreneurship skills at scale under Vietnam’s Digital Literacy for All effort.

Activities and approach: Digital-business skills training; entrepreneurship; youth digital literacy

Sets implementation targets to universalize fiber availability to households and expand 5G and international capacity, addressing remaining coverage and capacity disparities.

Activities and approach: Fiber-to-household availability; 5G; submarine cables; data infrastructure.

Creates a mass-learning movement to universalize basic digital competencies alongside community-level support.

Activities and approach: Community learning; digital-skills guidance; local implementation through technology teams

Reduces the cost of using digital public services and creates a direct incentive for online adoption.

Activities and approach: Reduced/waived administrative fees; VNeID-linked online procedures

Provides free fixed broadband subscriptions to critical public institutions and community access points where affordability and infrastructure gaps are greatest.

Activities and approach: Fixed broadband subscriptions; public/community internet access.

Moves digital-skills support into neighborhoods and familiar community spaces so residents can independently use government, health, payment and identity services while protecting themselves from fraud.

Activities and approach: Digital Coffee sessions; 1-2-3 volunteer teams; community digital technology teams; VNeID support; QR codes; online appointments; cashless payments; scam recognition; password and account support

Expands access to computer-based learning opportunities for students whose geography and resources limit participation in digital education.

Activities and approach: Public-resource mobilization; school ICT access; computer-learning facilities; student digital learning support

Pairs a universal fiber-to-household target with large-scale digital-skills, financial-inclusion, digital identity, health-record and public-service adoption measures.

Activities and approach: Extend fiber to all households; train 10 million working-age people; expand shared digital platforms; AI-enabled government; digital signatures; electronic health records; digital payments

Builds shared platforms and core databases so digital services can interoperate and reuse data across government.

Activities and approach: 79 shared digital platforms; 20 core national databases; master digital architecture

Uses community-based digital support structures to improve digital skills and narrow local participation gaps.

Activities and approach: Digital Village implementation; community digital technology teams; local digital-skills support; implementation of Resolution No. 57

Uses public telecommunications funding to extend broadband/mobile coverage and subsidize access for vulnerable households and essential community institutions.

Activities and approach: Fixed broadband; mobile service; community access; devices; service subsidies.

Targets remaining mobile and fixed-broadband coverage gaps and extends device/service support so vulnerable households can participate in digital services.

Activities and approach: Terrestrial mobile service; fixed broadband; smartphones; universal-service subsidies.

Reduces broadband cost for hospitals and health institutions.

Activities and approach: Subsidized fixed broadband

Provides preferential public-service broadband tariffs to schools.

Activities and approach: Subsidized fixed broadband

supporting youth-led solutions that can reduce digital and economic exclusion while strengthening community resilience

Activities and approach: Competitive challenge; grants up to US$15,000; expert mentoring; real-world testing; Korea innovation exchange; focus on inclusive digital livelihoods and resilient communities

Sets a national policy framework for equitable educational access, digital transformation and expanded AI/technology capability, with attention to disadvantaged areas and students.

Activities and approach: Education modernization; digital transformation; AI and robotics in general education; higher-education modernization; English capacity; teacher policy; national target programme from 2026

Addresses the device side of the digital divide by supporting smartphone acquisition.

Activities and approach: Device subsidy/support

Combines permanent mobile infrastructure planning with temporary LEO satellite Wi-Fi so remote villages can gain connectivity while base stations are being deployed.

Activities and approach: Mobile base transceiver stations; coverage-gap mapping; LEO satellite equipment; temporary village Wi-Fi; digital-government architecture

Adds a LEO satellite access option capable of reaching locations where terrestrial broadband is difficult or costly to deploy.

Activities and approach: LEO satellite broadband service; subscriber terminals; four gateway stations; fixed and mobile satellite telecom licensing

Builds digital capability and adoption support for students, educators, and schools, addressing skills and participation barriers.

Activities and approach: Targeted digital inclusion activities described in the cited source

Targets 100% basic telecom infrastructure in especially difficult areas.

Activities and approach: Terrestrial mobile service

Targets fixed broadband availability in areas left behind by commercial deployment.

Activities and approach: Fixed broadband infrastructure

Builds digital capability and adoption support for people and communities affected by digital exclusion, addressing skills and participation barriers.

Activities and approach: Digital-skills training; adoption support

requiring recurring local training and setting participation targets for women’s digital-transformation readiness

Activities and approach: Annual local-branch training; digital and green capabilities; online-application guidance; digital-economy participation

Develops VNeID into the central national digital platform for identity, online public services and transactions.

Activities and approach: National digital identity; authentication; public services; digital utilities; scalable platform

Links verified identity with payment accounts and wallets so welfare payments can be delivered digitally and securely.

Activities and approach: Social-welfare account; bank/e-wallet/mobile-money linking; digital disbursement