Digital Divide Country Profile · Asia

OM

Oman

Closing the digital divide, expanding meaningful connectivity, and advancing digital education and workforce participation.

Location in the world

Oman

Flag of Oman

Asia

World map showing the location of OmanOman
🇴🇲
Population (2024)
5,281,538
Total area
309,500 km²
Area in square miles
119,498.57 mi²
Coastline
2,092 km
Base map adapted from Wikimedia Commons. Population: World Bank (2024); geography: CIA World Factbook.

National digital inclusion context

A portfolio-based view of access, capability, and outcomes.

This profile organizes the initiatives directly connected to Oman in the global research inventory. It follows the study's country-profile framework: national context, broadband infrastructure, inclusion practices, education and workforce connections, implementation actors, and intended contribution.

The documented portfolio emphasizes Fiber / Fixed Broadband Infrastructure, Institutional / School Connectivity Infrastructure, Mobile / Wireless Infrastructure, Fiber/Fiber Optic, 5G. The profile treats infrastructure, affordability, capability, institutions, support, and outcomes as an interconnected system.

Portfolio pattern

What the documented response contains.

Counts reflect source-workbook tags. One initiative may appear in multiple infrastructure or technology categories.

Infrastructure and access

  1. Fiber / Fixed Broadband Infrastructure3
  2. Institutional / School Connectivity Infrastructure3
  3. Mobile / Wireless Infrastructure2
  4. Satellite Infrastructure1

Specific technologies

  1. Fiber/Fiber Optic3
  2. 5G2
  3. AI applications1
  4. Artificial intelligence1
  5. Artificial Intelligence (AI)1

Intervention classification

  1. Neither explicitly identified8
  2. Infrastructure and Specific Technology4
  3. Specific Technology only3
  4. Infrastructure only1

Education and workforce

Connectivity becomes consequential through participation.

6 initiatives explicitly connect to education, K–12, or college/university contexts, and 1 connect to workforce development. Other investments may enable these outcomes indirectly.

Access

Networks, service availability, devices, and connection quality.

Capability

Skills, confidence, accessibility, navigation, and support.

Participation

Education, work, health, government, and civic opportunity.

Sustainability

Governance, operations, maintenance, funding, and learning.

Project and initiative portfolio

16 documented records

Every directly tagged record is shown with details and supporting URLs preserved from the research workbook.

01

Digital literacy, intergenerational inclusion, AI awareness, and policy dialogue

Digital Divide Between Generations and Technical Transformations in the Age of AI Forum

Two-day forum launched September 6, 2026 · Wilayat of Salalah, Oman; participants and policy perspectives from GCC states
View details
Status / periodTwo-day forum launched September 6, 2026LocationWilayat of Salalah, Oman; participants and policy perspectives from GCC statesPopulationFamilies; children and youth; older adults; policymakers; social-development practitioners; workers and communities affected by AI and Fourth Industrial Revolution technologiesOrganizationsOman Ministry of Social Development; Executive Office of the GCC Council of Ministers of Labour and Social Affairs

Addresses generational disparities in digital knowledge, safety, AI use, and participation through workshops, measurement discussions, knowledge exchange, and technical empowerment.

Activities and approach: Working sessions; digital divide indicators; digital citizenship; family digital literacy; child/youth digital protection; responsible AI workshops; technical empowerment for older adults

Artificial intelligenceAI applications
Oman News Agency. (2026, September 6). Forum in Salalah discusses digital divide between generations, technical transformations. Times of Oman. https://timesofoman.com/article/176549-forum-in-salalah-discusses-digital-divide-between-generations-technical-transformationsOpen supporting source ↗
02

Digital service adoption

Gov.om – 779,211 electronic transactions in first year

Operational / 2025-2026 · Nationwide
View details
Status / periodOperational / 2025-2026LocationNationwidePopulationCitizens and residentsOrganizationsMTCIT; agencies

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Transactional government services through unified portal

03

Assisted digital navigation

Gov.om bilingual digital assistant

Launched September 2025 · Nationwide
View details
Status / periodLaunched September 2025LocationNationwidePopulationArabic- and English-speaking usersOrganizationsMTCIT

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Digital assistant guides users to services

04

Mobile public-service access

Gov.om mobile application

Launched September 2025 · Nationwide
View details
Status / periodLaunched September 2025LocationNationwidePopulationMobile-first usersOrganizationsMTCIT

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Mobile access, tracking and notifications

05

Accessible digital public services

Gov.om sign-language visual library

Operational / 2026 · Nationwide
View details
Status / periodOperational / 2026LocationNationwidePopulationDeaf and hard-of-hearing usersOrganizationsMTCIT

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Visual sign-language content for government services

06

Digital service navigation

Gov.om Unified Government Service Catalogue – 3,200+ services

Operational / 2026 · Nationwide
View details
Status / periodOperational / 2026LocationNationwidePopulationCitizens, residents and businessesOrganizationsMTCIT; 58 entities

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Central catalogue covering 58 government entities

07

Digital public services

Gov.om Unified Government Services Portal

Operational / launched Feb 2025 · Nationwide
View details
Status / periodOperational / launched Feb 2025LocationNationwidePopulationCitizens and residentsOrganizationsMTCIT; government entities

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Single portal integrating government services

08

School 5G broadband

Government Schools 5G Connectivity Upgrade – 550 Schools

2025–implementation · 550 government schools
View details
Status / period2025–implementationLocation550 government schoolsPopulationStudents and teachersOrganizationsMinistry of Education; Omantel/Ooredoo

Uses 5G to upgrade school connectivity where fiber is not the selected access method.

Activities and approach: 5G school broadband

Fiber / Fixed Broadband InfrastructureMobile / Wireless InfrastructureInstitutional / School Connectivity InfrastructureFiber/Fiber Optic
09

School broadband in difficult locations

Government Schools Alternative-Technology Connectivity – 50 Schools

2025–implementation · 50 government schools
View details
Status / period2025–implementationLocation50 government schoolsPopulationStudents and teachers in harder-to-connect locationsOrganizationsMinistry of Education; telecom partners

Uses other suitable access technologies for schools not covered by the fiber or 5G portions of the programme.

Activities and approach: Alternative broadband access technologies

Fiber / Fixed Broadband InfrastructureMobile / Wireless InfrastructureInstitutional / School Connectivity InfrastructureFiber/Fiber Optic
10

School fiber broadband

Government Schools Fiber Upgrade – 550 Schools

2025–implementation · 550 government schools
View details
Status / period2025–implementationLocation550 government schoolsPopulationStudents and teachersOrganizationsMinistry of Education; Awasr

Upgrades hundreds of government schools to fiber and raises Internet capacity from 100 Mbps to 1 Gbps.

Activities and approach: FTTH/enterprise fiber; 1 Gbps school connections

Fiber / Fixed Broadband InfrastructureFTTHFiber/Fiber Optic
11

Public-sector digital skills

Irtiqaa government digital-transformation skills program

Implementation / 2025-2026 · 57 government entities in first phase
View details
Status / periodImplementation / 2025-2026Location57 government entities in first phasePopulationDigital transformation leaders and executive teamsOrganizationsMTCIT; Royal Academy; UTAS; OSHRM

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Six-month training; AI, cyber, data, change management and leadership

Artificial Intelligence (AI)
12

Remote village broadband

Satellite Coverage for Remote Villages – Al Buraimi Example

Operational / 2025 documented · 53 villages in Al Buraimi Governorate
View details
Status / periodOperational / 2025 documentedLocation53 villages in Al Buraimi GovernoratePopulationResidents of villages outside fiber/5G reachOrganizationsTRA Oman; service providers

Uses satellite technologies to extend broadband coverage to villages where terrestrial deployment is more difficult.

Activities and approach: Satellite broadband

Satellite InfrastructureSatellite Broadband
13

Digital public-service scale

Tahawul – 2,277 fully digitized government services

2025 outcome / reported 2026 · Whole of government
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Status / period2025 outcome / reported 2026LocationWhole of governmentPopulationCitizens, residents and businessesOrganizationsMTCIT; 49 government entities

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Digitisation of core services and automatic permits

14

Digital civic participation

Tajaawob national digital feedback platform

Operational / 2025 · Nationwide
View details
Status / periodOperational / 2025LocationNationwidePopulationCitizens and service usersOrganizationsMTCIT; government entities

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Suggestions, complaints and reports to government

15

Digital identity

Thiqa mobile digital identity

Operational / 2025 · Nationwide
View details
Status / periodOperational / 2025LocationNationwidePopulationCitizens and residents using e-servicesOrganizationsMTCIT

Closes a documented access, affordability, skills, institutional-capacity, or meaningful-use gap.

Activities and approach: Mobile identity and electronic document signing

Digital Identity / e-ID
16

Universal-service institutional broadband

Universal Service Broadband for Public Institutions

Policy implementation / ongoing · Schools, hospitals, Wali offices, government offices, post offices and police
View details
Status / periodPolicy implementation / ongoingLocationSchools, hospitals, Wali offices, government offices, post offices and policePopulationPublic-service users and remote communitiesOrganizationsTRA Oman; licensed operators

Defines broadband Internet access for essential institutions as part of universal service, ensuring core public facilities can provide online services.

Activities and approach: Broadband to public institutions

Institutional / School Connectivity Infrastructure

Evidence boundary

Read the portfolio as a starting point, not a final verdict.

Project records document interventions and intended contributions; they do not alone prove nationwide coverage, causal impact, or durable closure.

Profiles will deepen as national statistics, policy documents, evaluations, and implementation evidence are incorporated. Source links allow inspection of underlying evidence.

Evidence and contextProfile Sources

These sources support the country-level demographic, geographic, and connectivity context. Sources tied to individual projects remain with their project records and are not repeated here.

  1. Central Intelligence Agency. (n.d.). Oman. The World Factbook. Retrieved September 26, 2026, from https://www.cia.gov/the-world-factbook/countries/oman/
  2. International Telecommunication Union. (n.d.). ITU DataHub: Country ICT data. Retrieved September 26, 2026, from https://datahub.itu.int/
  3. World Bank. (n.d.). Individuals using the Internet (% of population): Oman. World Development Indicators. Retrieved September 26, 2026, from https://data.worldbank.org/indicator/IT.NET.USER.ZS?locations=OM
  4. World Bank. (n.d.). Population, total: Oman. World Development Indicators. Retrieved September 26, 2026, from https://data.worldbank.org/indicator/SP.POP.TOTL?locations=OM

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